MEDIUM 5.3 NVD
CVE-2026-111676
Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability that allows authenticated agents to read tickets in other departments via the getToo
Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability that allows authenticated agents to read tickets in other departments via the getTooltip handler. Attackers can enumerate sequential ticketid values on GET /ticket/tooltip to read ticket conversations, including customer personal data and internal agent notes.
References
- https://github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/app/Http/Controllers/Agent/helpde
- https://github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/routes/web.php#L350
- https://hackmd.io/@hieuPenguinnn/faveo-helpdesk-ticket-tooltip-cross-department-idor
- https://www.vulncheck.com/advisories/faveo-helpdesk-through-2.0.3-broken-access-control-vi
This medium severity vulnerability with a CVSS score of 5.3 was published on 2026-10-16 via NVD.
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